We are 100% here to support you with any issues you may have concerning your brows! Please email us at bossybrowshop@gmail.com with your order number and reason for return and we will promptly assist you further. We have been committed to our customers since day one and our number one goal is our customer’s satisfaction. When considering your purchase, please note we do not offer a free-sample program, therefore only unused products may be qualified or considered for a refund at this time. Thank you!
