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Shipping & Delivery

NOW SHIPPING FROM THE UNITED STATES!

Fast Tracking And Shipping With USPS First Class Mail®

Order Processing

1-3 Business Days

Estimated Delivery

5-7 Business Days

Can my parcel be redirected to a different address?

Once your order is processed (which can be very fast), we are unable to make any changes to the shipping address. Please make sure your address is completely correct before placing your order. If you submitted your address incorrectly please contact us ASAP. You should also still be able to update your address on the USPS website!

If your package returns to us due to an incorrect address, it will be cancelled and refunded. We will notify you if this happens!

Are there any known delivery delays in my area?

For more information on delivery delays, please reference the following link to view all

USPS Service Alerts

We also recommend visiting the website for your local post office for delays specific to your city!

How do I track the delivery of my order?

Yay, you are so close to receiving your brows! Once your order ships, you will receive an email with a tracking number that you can use to follow your package’s journey to you.

What if I haven't received my order?

If you do not receive your order in 10 business days, please email our Customer Connection team with your order number so that we may assist you further!

Our customer connection team is located in sunny Las Vegas, NV (PST) and will get back to you as soon as our coffee is ready (9:00AM-4:00PM PST).